Mexico and Guatemala

Travel tips

Here you can find some handy tips about traveling in our destinations. If you have any specific questions we will of course be more than happy to assist you.

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• General Information - Mexico read close

  Official Name:                Estados Unidos Mexicanos
  Measure system:           Metric System
  Weight unit:                   Gram
  Predominant religion:    Catholic
  Official language:          Spanish

• Money - Mexico read close

  The local currency is the Mexican Peso (MXN), with bills of 1000, 500, 200,100, 50 and 20 and coins of 10,5,2,1 and 0,50 cent. Payments in USD as well as payment by credit card are widely accepted.

  Exchange Rate:

  • Euro: ~18.00 pesos
  • Usd: ~16.50 pesos

  Changing currency is possible at the casa de cambio (exchange house) which are open almost the entire day. In big hotels it is also possible to exchange money. ATM machines are everywhere and it is possible to get money here with a bankcard that has a Cirrus / Master or Visa logo. Mexican Pesos are not accepted outside Mexico so if you don´t return to Mexico, make sure you use your last Mexican Pesos or change it at the border!

  $ (with 1 stripe) is the sign for pesos; with 2 stripes it is USD dollar but usually it says USD.

• Money - general tips read close
  • Make sure that your bankcard is activated for being able to use it in these countries!
  • It might be necessary to increase your credit card limit for the duration of your trip. This is especially important if you travel by rental car, as a deposit will be blocked on your credit card for the duration of the rental contract.
  • As a backup to cards, it is a good idea to take enough USD cash which can come handy at the border, for entrance fees that are not included and in little towns where you will not be able to exchange money or find an ATM machine!
• Local time - Mexico read close

  The biggest part of Mexico operates the Central Standard Time (CST) which is a 7 hour time difference with Europe, in summer and winter.

  Only the state Quintana Roo has all year long daylight saving time so in winter there will be a 6 hour difference with Europe and in summer there will be a 7 hour difference with Europe. This means that there is a 1 hour time difference within Mexico, if you travel from any other state into the state of Quintana Roo (for example from Merida to Playa del Carmen) during winter time.

• Visit tax in Quintana Roo, Mexico read close

  Starting from April 1, 2021, the state of Quintana Roo and the Mexican state authority have made it compulsory for foreign visitors above the age of 4 to pay tourist tax or commonly called Visitax.

  • Go to https://www.visitax.gob.mx/sitio/
  • Select to “Make your payment” and fill out the form
  • Make your payment and get your receipt with the QR code
• Environmental tax in Quintana Roo, Mexico read close

  Please be aware that the state of Quintana Roo is applying a tax which is called in Spanish “Derecho de Saneamiento Ambiental” (Environmental tax), which will be charged to you upon arrival at your hotel. The amount is between 30 and 50 pesos per room per night.

• Practical tips read close
  • Drinking water; do not drink water from the tap. Drinking water offered by the hotel, whether bottled or in a (glass) can, is safe of course. Some hotels offer “garrafons” (blue plastic vessels of 20 liters) with drinking water in the reception or corridors, which are safe to use. We advise you to buy bottled water, which you can buy at local stores everywhere in town.
  • Toilet paper; do not throw any paper in the toilet but use the baskets beside it. Outlet-pipes are not designed for toilet paper and get blocked very easily.
  • Be careful in the sun! The sun here is stronger and therefore you can get a sunburn or even a sunstroke much faster. Wear a hat, drink a lot of water and stay in the shade where possible.
  • Use mosquito repellent and try to avoid being bitten by mosquitos by wearing long sleves. Not only is it uncomfortable to get bitten by mosquitos, there is a risk of diseases transmitted by mosquitos, such as dengue fever.
  • To prevent yourself from dehydrating you should drink a lot of water anyway, but especially if you get diarrhea. And keep in mind you can use ORS (salt/sugar solution) not only with diarrhea, but also in case you feel a bit faint. Mexican ORS = Pedialite (suero oral in Spanish), is available in ‘farmacias’.
• Safety read close

  Always keep an eye on your luggage. Carry a copy of your passport with you and make sure it has your picture. We do advise you to always carry your money and valuables with you. Never leave anything valuable in the hotel room, unless there is a safe or that you can lock your luggage. Don’t wear expensive jewellery and keep a low profile with your video and photo cameras. At busy places, be aware of pickpockets and we advise to carry your bag in front of you or to carry your money in a money belt under your clothes. Don´t leave anything unattended at the beach or waterfalls when you go for a swim. If you travel with a rental car, don´t take any hitch hikers.

• Tipping Guidelines read close

  It is customary to tip money for services provided by a hotel, guides, drivers and restaurants. Giving a tip is a way to show that you are satisfied with the service that you have been offered. The wages are low, so a little extra is always good. There are no fixed rules when you give a tip. You are the one who will decide how much you want to give, however at some tourist places a tip is already added automatically to your bill. In case that happens, you pay the end amount on your bill and don’t leave any additional tip.

  Just to make it a little easier, we will give you some guidelines. You can give porters who help you with your luggage about 2 USD. For hotel services like cleaning you can give about 2 USD per day. In restaurants it is normal to tip between 10 and 15%. Drivers and guides you can tip around 5 USD per person per day or tour, depending the travelled distance and duration of the tour.